The O&O Inventory™ will answer queries such as which companies are operating in the country, where are they located, how large are their facilities, and what are their primary activities. This inventory will provide data about penetration relative to the absorptive capacity of an area. It will also indicate to investors what activities are underway in the country (as one indicator of the country’s ability to support a particular segment).
Specifically, the inventory is a database of O&O companies in the Philippines classified by sector—BPO (business process outsourcing), ITO (IT outsourced services), and ESO (engineering services outsourcing)—and subsector. Non-voice BPO companies, for example, are further classified by segment such as human resources, finance and accounting, transcription, and knowledge process outsourcing. These classifications make it possible to illustrate the relative sizes of sectors and segments of the entire Philippine O&O industry as well as how these are spread across the country.